Reviews — Helen Silver Permanent Makeup Artist

Helen Silver Privacy Notice Introduction The following privacy notice outlines how Helen Silver Make-up collects, uses, protects and transfers your personal data. Helen Silver Make-up is a sole trader that provides services including Make-up, semi-permanent Make-up, Lashes and Brows. The data protection officer/data owner for the organisation is Helen Silver. You can contact the data protection officer/data owner by sending an email to info@helensilvermakeup.co.uk Personal data collected The personal data that we collect is: • Name • Home address • Email Address • Date of Birth • Phone number • Health information Purpose and Legal Basis for Processing Your Data Helen Silver takes your privacy seriously and we will never sell or rent your personal data to any third-party. Sharing of your data and direct marketing activities are only carried out with your express consent, which you are free to withdraw at any time. We need to obtain and process your personal data to provide you with our products, services and treatments and to fulfil our business and legal obligations. We will never collect any personal information from you that we do not need or retain any data that is no longer necessary for the purposes specified in this notice. Where we request sensitive personal data from you (i.e. health or medical data), the reason(s) for the request will be clearly given along with the purposes of the processing. Explicit consent through a signature will always be required for us to obtain and process your health information. Who is processing my data? Helen Silver the data controller and processes your personal information for the purposes laid out in this privacy notice acts as data processor and have access to personal information only in cases that customer support or troubleshooting is required by Helen Silver Make-up. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws. Your personal data is processed to: • Collect specific personal data (name, address, email, contact number, DOB) that is required to enter into a contract to sell a product or service. • Engage in communication with you including confirmation and reminders of appointments, and requests to cancel or change bookings. • Collect Health information to perform the agreed services appropriately, and potentially highlight areas that products and services may cause issues to clients because of their health. • Ensure a safe service and provide industry standard advice. • Select relevant offers, promotions and information for you. • Estimate the number of customers we have. • Hold personal data that is required by law or to respond to legal process. • Hold for insurance purposes. • Store customer records. Your rights as the individual If your personal data is held by Helen Silver Make-up you hold particular rights over it. Where you have provided consent for us to contact you as part of our marketing services, you have the right to modify or withdraw your consent at any time by using the unsubscribe option accompanied with all of our direct marketing or by contacting the Helen Silver Make-up Data Officer. You also have the right: • To be informed of how your personal data will be used before it is collected. • To access your personal data personal data and to information on how your information is used after it has been gathered. • To have personal data corrected if it is incomplete, inaccurate or out-of-date. • To request the removal or deletion of personal data where there is no compelling reason for its continued processing. • To restrict processing, to ‘block’ processing of your personal data. • To data portability, having your data moved, copied or transferred from Tony Hairdressing to another organisation in an easily readable format. • To object to direct marketing from us. Special categories of personal data collected Health questions are asked in many of our consent forms to potentially highlight treatments that may have a negative effect on your health due to medication you are taking or a condition you have. Tony Hairdressing asks for consent prior to gathering and processing this information. At any time after giving consent, you can withdraw you consent, subject to legal, insurance and contractual restrictions (see more on ‘your rights as an individual’). Your privacy is very important to us and we only use this information for determining your suitability for the treatment. Process of collection Your personal data is collected when you provide it to us through our website, over the phone, in salon, by email, social media, in writing or any other means by which you provide it to us. Information is stored on wix.com secure website form data as well as some level of paper record keeping. Helen Silver Make-up gives you access to information about your account and bookings through Wix.com, for the limited purpose of viewing and updating that information. Children’s Privacy Helen Silver does not collect the personal data of children under the age of 16 without parental or guardian consent. If you believe that we hold any information from or about a child-under age 16, please contact Helen Silver Make-up and if we cannot immediately obtain appropriate parental or guardian consent, will remove the personal data from storage. Data Sharing Helen Silver Make-up do not share your personal information with any third-party without your prior consent, other than those already disclosed in this privacy notice or as part of our legal obligations under the relevant data protection laws. Use of Data Processors Data processors are third parties who provide some elements of our business services for us. Where we use a third-party, we have strict agreements in place governing the processing of your personal data, on which no action can be taken without instruction from us. The thirdparties with whom we work will never share or disclose your personal information and will hold it securely at all times. How Long Do We Keep Your Data? Helen Silver Make-up retains your personal data for as long as necessary to provide you with our services as our client. Helen Silver Make-up are required under tax laws to keep your personal data for a minimum of 7 years. Health and Safety records will be retained for 10 years and where we have your consent for marketing purposes, we will retain the minimum required data until you notify us that you no longer wish to receive such information. The criteria for which we would continue to process your personal information includes: • Where there is a legal basis, obligation or legitimate interest to continuing processing your personal information • Where processing is necessary for the establishment, exercise or defence of legal claims Transfers of personal information When your personal data is processed through wix.com, all of it is held within the EU. Your information is processed by the wix.com . During this process your data is encrypted in transit and at rest. Consequences of not providing your personal information to Helen Silver Make-up In the event that you want to purchase a product or service from Helen Silver Make-up, certain personal information is required to enter into a contract with you. Helen Silver Make-up will not be able to enter into a contract with you to fulfil an attempt to purchase a product or service if you do not provide your personal information. As noted in this privacy statement, we are processing your personal data to comply with legal and statutory obligations and in the performance of a contract. You can always choose not to provide personal information; however, we will be unable to provide certain products, services and treatments in these instances. Complaints In the occurrence that you want to make a complaint about how your personal data was gathered, how it is being processed by Helen Silver Make-up or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and Helen Silver Make-up Data Protection Commissioner, Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF +44 (0) 303 123 1113 Helen Silver - Data Protection Officer/GDPR Owner +44 (0) 7717884009
Coronavirus (COVID-19) Infection Prevention & Control Policy For Helen Silver Make-up & Beauty All of us have been affected by the coronavirus (COVID-19) pandemic in different ways. My thoughts have been with all my clients. I have missed being able to offer you the treatments and I am looking forward to seeing you again as soon as possible. My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next visit. Booking Appointments If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again as soon as I re-open. If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness. Visiting the Salon For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving. There is no communal waiting area so please come on time. I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client. All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety. Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection. You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon. I will understand and not be offended if you wish to wear a facemask when you visit the salon and during your treatment and can provide one too at a small cost. I will also be wearing personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / visor / aprons where appropriate. I can confirm that the laundering of salon towels and uniforms is a priority I can assure you that all salon laundry is washed at 60 degrees C. Due to all towels and couch roll being used on the salon couch being one per customer, blankets are now not recommended. Please wear appropriate clothing to keep you warm, the temperature of air will be regulated with the heating accordingly. All disposable items are bagged and safely removed from the treatment area between each client. My treatments I have carried out a risk assessment on all treatments and PPE/salon adjustments will be used to help significantly reduce the risk of any cross contamination. During your treatment Hand hygiene in accordance to NHS guidance will be followed before and during your appointment. I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me know. After the treatment In order to avoid handling of cash, l would prefer if you could pay for your treatment by card or bank transfer. All of these procedures have been implemented for our safety. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary. Thank you for your understanding. Helen Silver-Ross Helen Silver Make-up & Beauty

Helen Silver Makeup & Beauty

Kingsthorpe Next to 3a/b Washington Street, Northampton
info@helensilvermakeup.co.uk

07717 884009